Welcome to Onella Home Care (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website onellahomecare.com (the “Site”) and related services. By using our Site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a) Personal Information You Provide

• Name

• Address

• Email address

• Phone number

• Any other information you voluntarily provide through contact forms, registration forms, job applications, or communications with us

b) Automatically Collected Information

• IP address

• Browser type and version

• Operating system

• Referring website

• Pages viewed, time spent on pages, click data

• Date/time stamps

c) Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect usage data and to enhance the user experience. You may disable cookies via your browser settings, but doing so may limit some functionality of our website.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services

• To communicate with you (e.g., respond to inquiries, send confirmations)

• To send you updates, newsletters, or marketing materials (if you consent)

• To analyze usage and trends to improve our website and services

• To comply with legal obligations

• To process job applications and employment-related communications

3. Disclosure of Information

We may share your information under the following circumstances:

• Service Providers & Contractors: We may share data with vendors or service providers who help us operate the Site or offer services (e.g. hosting, analytics, email delivery).

• Legal Requirements & Protection: We may disclose personal information if required by law, regulation, legal process, or to protect rights, property, or safety.

• Business Transfers: In the event of a merger, acquisition, sale of assets, or reorganization, we may transfer information to the new owner.

• With Your Consent: We may share information when you explicitly authorize us to do so.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Third-Party Links & Services

Our Site may contain links to other websites or services. This Privacy Policy does not cover third parties’ practices. We encourage you to review the privacy policies of those external sites before providing personal information.

6. Children’s Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us so we can delete it.

7. Your Rights & Choices

Depending on your location and applicable laws, you may have rights including:

• Accessing the personal data we hold about you

• Correcting or updating inaccurate information

• Requesting deletion of your personal data

• Withdrawing consent (for marketing, etc.)

• Opting out of certain communications

To exercise your rights, please contact us using the information given below.

8. Retention of Data

We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will post the updated version on this page and revise the “Last updated” date. Your continued use of the Site after revisions constitute acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact:

Onella Home Care
Address: 3309 Plover Rain Way, Pflugerville, Texas 70660
Email: info@onellahomecare.com
Phone: (512) 358-6229