Personal Care is one of the main services in Home Health Care industry. It includes assistance with every day activities to help the ones in need and make the elderly life peaceful. Personal care services are related to assistance with dressing, hygiene and incontinence services.
Professional and trained home caregivers take care of your loved ones in a way that ensures meeting the requirements of their individual needs, providing comfort, dignity, and dedicated support at every stage of care.
Companionship care is a special service that we offer. It includes the following activities: Accompaniment on errands or to doctor appointments, Assistance with grocery shopping, Walking to get fresh air and exercise, Writing letters, Playing games, Reading aloud, Friendly conversation etc.
Getting the right care for your loved one is simple. Here is what the process looks like from your first call to care beginning at home.
Reach out to our team by phone or form. We will listen, answer your questions, and understand exactly what your family needs.
We carry out a personalised care assessment to build a plan that fits your loved one's routine, preferences, and health requirements.
We match your family with a background-checked, trained caregiver whose skills and personality are the right fit for your loved one.
Your caregiver starts at home, following the agreed care plan. We stay in regular contact to make sure everything is working perfectly.
Trusted in-home care stories from families across Austin, Pflugerville, and surrounding communities.
The caregiver Onella sent for my mother has been a true blessing. She is patient, kind, and treats Mom like family. For the first time in months I can leave for work without worrying.
My father lives alone in Pflugerville and having the Onella team check in on him daily has given our whole family peace of mind. The caregiver always goes the extra mile and it shows they truly care.
As a veteran I was very particular about who I would let into my home. Onella matched me with a caregiver who respected my independence and understood my needs. I could not recommend them more highly.
Caring for a spouse with Alzheimer's is exhausting. Onella's caregiver gave me the break I needed while keeping my husband safe and calm. The team is professional and genuinely compassionate.
From the very first phone call to the first day of care, everything was handled with warmth and professionalism. Onella listened carefully and delivered on every single promise they made.
We tried two other agencies in Austin before finding Onella. There is simply no comparison. Reliable, caring, and they follow through on every commitment. Our family is truly grateful.
Choosing home care for a loved one is one of the most important decisions you'll make. We have gathered the questions families in Austin and Pflugerville ask us most.
We proudly serve Austin, Pflugerville, Round Rock, Cedar Park, Georgetown, Hutto, Leander and surrounding communities. Once you reach out, we can typically schedule a free care assessment within 24–48 hours and begin in-home care shortly after — sometimes as quickly as the same week, depending on your needs.
Absolutely. Every Onella caregiver undergoes thorough background screening, professional training, and is fully bonded and insured. Our care is supervised by a licensed nurse who conducts regular assessments to ensure your loved one's needs are always met — adapting the care plan as those needs evolve.
We plan for change from day one. Our team takes a proactive approach — closely monitoring clients and conducting frequent nurse-led assessments. Whether your loved one needs more hours, specialized memory care, or end-of-life support, we adapt the care plan without disruption. You will never need to start over with a new agency.
Because every situation is unique, we provide customized pricing after a free in-home consultation. Cost varies based on hours, type of care, and medical need. Many families also access support through veterans' benefits, long-term care insurance, or Medicaid programs. Call us at (512) 358-6229 and we will guide you through every available option.
Yes — your comfort is our priority. We carefully match caregivers based on personality, skills, and your loved one's preferences. If the relationship is not a perfect fit, we will work with you to find someone who is. A consistent, trusted caregiver makes all the difference, and we take that seriously.
Onella Home Care brings professional, compassionate in-home care to families across Austin and surrounding communities.
Contact Us
Mon – Fri 8:00am – 8:30pm
Saturday 8:00am – 6:00pm
Sunday 12:00pm – 6:00pm
3309 Plover Rain Way Pflugerville Texas 70660
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